This Privacy Policy explains how NYC Fire Escape Painting collects, uses, stores, and protects information when you visit our website, call us, or submit a form.
1- Information We Collect
Information you provide directly
- Name
- Phone number
- Email address
- Property address
- Photos, violation notices, or project details
- Any information shared during calls, emails, or form submissions
Information collected automatically
When you browse our website, we automatically collect certain technical data through cookies and analytics tools.
- IP address
- Browser type and version
- Device type
- Visited pages and time spent
- Referral source
- Date and time of visit
This data does not identify you personally but helps us understand how visitors use the site.
2- Cookies and Tracking Technologies
We use cookies and similar tracking tools for the following purposes
Essential cookies
Required for the proper website function, such as form submission, security, and page navigation.
Analytics cookies
We use tools such as Google Analytics to measure website traffic, user behavior, and performance. These cookies collect anonymous usage data such as page visits, bounce rate, and session duration.
Call Tracking and Form Tracking
We may use call tracking numbers and form tracking software to understand which pages drive inquiries. It also helps us improve response time and service delivery.
You can turn off cookies in your browser settings, but doing so may prevent proper submission of contact forms, turn off spam protection on forms, affect the correct display of call tracking numbers, and block website analytics that help us measure page performance and response activity.
3- How We Use Your Information?
We use the collected information to
- Respond to your inquiries
- Schedule site visits and assessments
- Prepare estimates and proposals
- Communicate about your project
- Maintain service and compliance records
- Improve website performance and user experience
- Track advertising and marketing effectiveness
We do not sell, rent, or trade your personal information.
4- How Long Do We Keep Information?
We retain inquiry and project related information for record keeping, compliance documentation, and future reference related to your property. You may request deletion of your data at any time.
5- Data Sharing
We may share limited information only when necessary with
- Licensed engineers or inspectors involved in your project
- Permit filing representatives
- Government agencies, like the New York City Department of Buildings for filings or compliance
- Website hosting and analytics providers for operational purposes
These parties are not permitted to use your information for marketing.
6- Data Protection
We use secure hosting, encrypted form submissions, and restricted internal access to protect your information from unauthorized access, misuse, or disclosure.
7- Third Party Links
Our website may link to external sites, including the New York City Department of Buildings. We are not responsible for their privacy practices.
8- Your Rights
You have the right to
- Request a copy of the information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of cookies through your browser settings
9- Children’s Privacy
This website and our services are intended for property owners, managers, and adults seeking fire escape services. We do not knowingly collect personal information from children under 13.
If you believe a child has submitted personal information through our website, please contact us, and we will promptly remove the data from our records.
10- Your Consent
By using this website and submitting your information, you consent to this Privacy Policy.