Privacy Policy

This Privacy Policy explains how NYC Fire Escape Painting collects, uses, stores, and protects information when you visit our website, call us, or submit a form.

1- Information We Collect

Information you provide directly

Name
Phone number
Email address
Property address
Photos, violation notices, or project details
Any information shared during calls, emails, or form submissions

Information collected automatically

When you browse our website, we automatically collect certain technical data through cookies and analytics tools.

IP address
Browser type and version
Device type
Visited pages and time spent
Referral source
Date and time of visit

This data does not identify you personally but helps us understand how visitors use the site.

2- Cookies and Tracking Technologies

We use cookies and similar tracking tools for the following purposes

Essential cookies

We use cookies and similar tracking tools for the following purposes

Analytics cookies

We use tools such as Google Analytics to measure website traffic, user behavior, and performance. These cookies collect anonymous usage data such as page visits, bounce rate, and session duration.

Call Tracking and Form Tracking

We may use call tracking numbers and form tracking software to understand which pages drive inquiries. It also helps us improve response time and service delivery.

You can turn off cookies in your browser settings, but doing so may prevent proper submission of contact forms, turn off spam protection on forms, affect the correct display of call tracking numbers, and block website analytics that help us measure page performance and response activity.

3- How We Use Your Information?

We use the collected information to

Respond to your inquiries
Schedule site visits and assessments
Prepare estimates and proposals
Communicate about your project
Maintain service and compliance records
Improve website performance and user experience
Track advertising and marketing effectiveness

We do not sell, rent, or trade your personal information.

4- How Long Do We Keep Information?

We retain inquiry and project related information for record keeping, compliance documentation, and future reference related to your property. You may request deletion of your data at any time.

5- Data Sharing

We may share limited information only when necessary with

Licensed engineers or inspectors involved in your project
Permit filing representatives
Government agencies, like the New York City Department of Buildings for filings or compliance
Website hosting and analytics providers for operational purposes

These parties are not permitted to use your information for marketing.

6- Data Protection

We use secure hosting, encrypted form submissions, and restricted internal access to protect your information from unauthorized access, misuse, or disclosure.

7- Third Party Links

Our website may link to external sites, including the New York City Department of Buildings. We are not responsible for their privacy practices.

8- Your Rights

You have the right to

Request a copy of the information we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of cookies through your browser settings

9- Children’s Privacy

This website and our services are intended for property owners, managers, and adults seeking fire escape services. We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information through our website, please contact us, and we will promptly remove the data from our records.

10- Your Consent

By using this website and submitting your information, you consent to this Privacy Policy.

NYC Fire Escape Painting is a licensed contractor providing fire escape repair, restoration, and violation correction across NYC. We are known for fast response, code-compliant work, and documented inspection support.

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